Cloud, handled.
Lower AWS bills and fewer risks, starting with a two-week review.
GladeOps runs, secures and improves AWS environments for Australian businesses.
- 20 years in AWS and security
- Engineers online through your evening
- Your data stays in Australia
Start with a Two-Week Review
Fixed scope, fixed price, read-only access. You keep the findings, whatever you decide next.
AWS Cost Optimisation Review
Find out where your AWS bill is leaking.
- Savings ranked by value and effort
- Quick wins you can act on straight away
- Idle and oversized resources, Savings Plans coverage, storage and data transfer
- A clear action plan, walked through with your team
AWS Well-Architected Review
Know your risks before they cost you.
- Security, reliability, performance, cost, operations and sustainability
- Findings rated by risk, in plain language
- A prioritised fix plan
- Useful evidence for customer security questionnaires
Managed AWS Operations
We take care of your AWS environment day to day, so your team can focus on your product.
Essentials
For smaller AWS environments.
- Business-hours cover
- Weekly security alert triage
- Yearly architecture review
Standard
For most growing companies.
- 24x7 on-call for critical incidents
- 1-hour response target for P1
- Daily security alert triage
- Six-monthly architecture reviews
Premium
For business-critical environments.
- Faster response targets
- Largest monthly change allowance
- Quarterly architecture reviews
What You Get Each Month
- Monitoring and alerts on key systems
- OS and security patching
- Daily backups, with a monthly restore test
- Incident response, root-cause fixes and reports
- Small changes: users, access, scaling, config
- Security alerts reviewed and acted on
- Access reviews to remove unused accounts and keys
- Cost check for spending spikes and new savings
- Monthly service report and review call
Project Services
One-off work, usually after a review, that leaves your environment safer and easier to run.
Cloud Security Uplift
Single sign-on and MFA, least-privilege access, encryption and logging, checked against the CIS benchmark, with a before-and-after score.
Backup & Disaster Recovery
Ransomware-resistant backups in a second region, recovery runbooks and a full recovery test.
Monitoring & Observability
Dashboards, alarms and central logging in CloudWatch, Grafana or Datadog, with alerts reaching the right people.
Infrastructure as Code & CI/CD
Your environment captured in Terraform, with peer-reviewed changes and deployment pipelines.
Every environment is different, so each project is scoped and quoted after a review.
Senior architecture in Melbourne. Hands-on engineering in India.
You work with a named architect in Melbourne who owns your design and relationship, backed by an experienced engineering team in India working through your afternoon and evening.
- Maintenance in your evenings: routine patching and changes happen in your evening, during our engineers' normal working day, so planned work doesn't disrupt your business.
- Engineers you know by name: you meet and approve your engineers. For ongoing services, a second engineer also knows your setup, so leave never leaves you uncovered.
- Data stays in Australia: your systems and data stay in your AWS environment. Overseas access is controlled, logged and handled in line with Australian Privacy Principle 8.
How We Get Started
- 1ReviewTwo weeks to see where you stand and what matters most.
- 2OnboardSecure access, monitoring and runbooks in place in 2–4 weeks.
- 3RunMonthly operations, with one ticket channel and one chat channel.
- 4ImproveRegular architecture reviews that find savings and reduce risk.
Your systems stay yours
Your systems and data stay in your AWS environment in Australia. Our engineers in India reach them only through controlled, logged remote access, handled in line with Australian Privacy Principle 8 on overseas access.
- Identity
- Access through your single sign-on or AWS IAM Identity Center; MFA for everyone; no shared accounts.
- Least privilege
- Roles limited to what each engineer needs; elevated access is time-limited and logged.
- Session logging
- CloudTrail and Systems Manager Session Manager record administrative activity.
- Data handling
- Work happens inside your environment wherever possible; any exports, such as billing reports, are kept in secure company storage and deleted at the end of the engagement.
- People
- Background checks and confidentiality agreements for every client-facing engineer.
- Access reviews
- Monthly review of who has access; access removed the same day someone leaves your account.
About GladeOps
GladeOps is a Melbourne-based cloud services business that runs, secures and improves AWS environments for Australian businesses. Every engagement is led by a senior architect in Melbourne, with hands-on work by our long-standing engineering partner in India.
GladeOps is a business name of KernelFlex Pty Ltd.
Senior expertise, without the senior hire.
A senior cloud architect is expensive to hire full-time. With GladeOps, an architect with 20 years in AWS and security designs and signs off your work, backed by an engineering team doing the hands-on work at a sustainable cost.
20 years' experience
Two decades of hands-on work across AWS infrastructure, cloud security and large government modernisation programs.
Melbourne-led, India-delivered
Senior oversight in Melbourne, with engineers working through your afternoon and evening, so maintenance happens outside your business hours.
Security first
Strong identity controls, logged access and careful data handling, in line with the Australian Privacy Principles. Designed to support clients with regulatory obligations of their own.
Book Your Review
A short call to understand your setup, then a fixed quote.
Direct contact
Email us to discuss your AWS environment or book a review.